Privacy Policy

At Stokes & Son, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.

1. What information we collect

We may collect and store the following personal data when voluntarily submitted by you:

Email address - e.g., via contact forms or newsletter sign-up.

Name (if provided)

Message Content (if you contact us)

We do not collect any sensitive personal data unless explicitly provided by you.

2. How we use your information

We use your information for the following purposes:

- To respond to enquiries or messages you send us

- To communicate with you if you have subscribed to updates or a newsletter

- To maintain our records and improve our services

We will not use your email address for marketing unless you have given clear consent.

3. Lawful Basis for Processing

Under UK GDPR, the lawful bases we rely on for processing your personal data may include

- Consent - when you actively provide your email address and agree to be contacted

- Legitimate interests - for responding to enquiries 

You can withdraw your consent at any time by contact us at jessica@stokesandson.co.uk

4. Sharing of information

We do not sell, trade, or rent your personal data. We may share data only with trusted third parties who help operate our website or email systems, under strict confidentiality and only when necessary.

5. Cookies and  Analytics

Our website may use cookies or basic analytics ( e.g Google Analytics) to monitor performance and usage patterns. These cookies do not personally identify you. You can manage or disable cookies through your browser settings.

6. Data Retention

We retain email addresses and messages only as long as necessary to fulfil the purpose for which they were collected, or to comply with legal obligations.

7. Your Data Protection Rights

As a UK resident you have the right to: 

-Access the personal data we hold about you.

- Request correction or deletion of your data

- Object to or restrict how we process your data

- Withdraw your consent at any time

To exercise these rights, contact us at: stokesandson@hotmail.com

8. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access or misuse.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website, with the effective date clearly stated.

10. Contact Us

If you have any questions about the Privacy Policy or how we handle your data, please contact us at:

Stokes & Son

Email stokesandson@hotmail.com

Website www.stokesandson.co.uk